Management System: Quality Assurance and Oversight

Subject Area Corporate Operating Experience/Lessons Learned

Management System Coordinators

Process Steward:: Tracy Sims
Implementation Lead:: Sandy Rogan Gary Olson
Point of Contact:: Elliot Stein

Latest MS Specific Document Revision Date 12/28/2020
Latest MS Total Biennial Review Completed 3/1/2021
SCMS Revision 1.9

1.0 Introduction

This subject area provides the Office of Science (SC) Corporate Operating Experience/Lessons Learned (OPEX/LL) Program with the tools to monitor the relevant operating information of the entire corporate landscape, produce effective media for communicating relevant lessons learned, distribute the media to where it is needed, and evaluate the effectiveness of information distributed.

OPEX/LL programs involve examining and sharing good work practices, innovative approaches, or negative experiences to promote application of best practices or prevent recurrence of negative events.

This program provides for the systematic review, identification, collection, screening, evaluation, and dissemination of operating experience from sources both internal and external to the U.S. Department of Energy (DOE). The SC Lead Program Coordinator, Program Coordinators, and other OPEX/LL Coordinators ensure lessons learned are incorporated into training, maintenance and work planning, operations, and design and construction.

2.0Contents

Procedure	Procedure Content
Procedure 1. Implementing the Operating Experience/Lessons Learned (OPEX/LL) Program and Network of Contacts	Establish the OPEX/LL Program at SC Field Offices and SC Headquarters (HQ). Identify OPEX/LL Coordinators and Contacts. Orient the OPEX/LL Coordinators and Contacts to Roles and Responsibilities. Participate in ongoing DOE-wide OPEX/LL Program Activities.
Procedure 2. Oversight of Federal and Contractor Operating Experience/Lessons Learned (OPEX/LL) Programs	Administer organization participation in the local OPEX/LL Program. Oversee requirements of the local OPEX/LL Program. Ensure the Contractor Requirements Document (CRD) of DOE O 210.2A, DOE Corporate Operating Experience Program, is incorporated in Management and Operating (M&O) contracts. Oversee requirements of the local OPEX/LL Program.

4.0 Related Information

DEAR Clause 970.5203-2, Performance Improvement and Collaboration
DOE O 151.1D, Change 1, Comprehensive Emergency Management System
DOE O 225.1B, Accident Investigations
DOE O 231.1B, Admin. Change 1, Environment, Safety and Health Reporting
DOE O 232.2A, Change 1, Occurrence Reporting and Processing of Operations Information
DOE O 413.3B, Change 5, Program and Project Management for the Acquisition of Capital Assets
DOE O 450.2, Change 1, Integrated Safety Management
DOE G 450.4‑1C, Integrated Safety Management System Guide
DOE‑STD‑7501‑99, The DOE Corporate Lessons Learned Program
Defense Nuclear Facilities Safety Board (DNFSB) Recommendation 2004-1, Oversight of Complex, High-Hazard Nuclear Operations, dated May 21, 2004
Institute for Nuclear Power Operations (INPO) 94‑001, Significant Event Evaluation and Information Network (SEE-IN) Program Description
INPO 97‑001, Guidelines for the Use of Operating Experience
SC Program Description: Office of Science (SC) Environment, Safety, and Health (ES&H) Functions, Responsibilities, and Authorities Manual
Nuclear Regulatory Commission (NRC) NUREG‑0737, Clarification of TMI Action Plan Requirements, Item I.C.5, "Procedures for Feedback of Operating Experience to Plant Staff"
NRC NUREG‑0933, A Prioritization of Generic Safety Issues, Task I.E., "Analysis and Dissemination of Operating Experience"
DOE Implementation Plan to Improve Oversight of Nuclear Operations, Revision 1, dated June 2005
SC Corporate Operating Experience/Lessons Learned (OPEX/LL) Coordinators

5.0 Requirements

Document	Title	Requirement Decision Record
10 CFR 830, Subpart A	Quality Assurance Requirements	Completed
DOE O 210.2A	DOE Corporate Operating Experience Program	Completed

6.0 Definitions

Definitions.